@misc{ais_repository_1966,
  title = {Pemasaran Jasa},
  author = {Christopher Lovelock and Jacky Mussry and Jochen Wirtz},
  year = {2025},
  publisher = {ERLANGGA},
  howpublished = {Repository AIS},
  note = {oai:ais:library-item:11310}
}